Due to the global COVID-19 pandemic, only Express Shipping are available
EXPRESS SHIPPING NOW INCLUDES DOUBLE BOXING* PLUS BUBBLE WRAP AND A OUTER POLYMAILER WITH NO ADDITIONAL CHARGE..
tracking information to be updated once tracking code is sent.
We ship to
Asia: Singapore, Malaysia, Thailand, Indonesia, South Korea, Philippines, Hong Kong, Macau, Japan, Taiwan, Vietnam, Myanmar, China via EMS/DHL
Other Parts of Asia
America: US and Canada via EMS/DHL
Other Parts of America
Europe: Austria, Belgium, Czech Republic, Denmark, Germany, France, Finland, Norway, Hungary, Ireland, Italy, Netherlands, Spain, Switzerland, Sweden, Slovak, UK etc. via DHL/Fedex/EMS
Other Europe: Romania, Turkey, Portugal, Estonia, Greece etc. via DHL/EMS/Fedex
Oceania: Australia, Tasmania and New Zealand via EMS
Pacific Islands
Backorders
The market is very volatile, we cannot guarantee that we will have all items listed in stock all the time. If your item is not in stock and is not expected to be in stock within 4 business days, we will contact you with details of the backorder and you could revert if you want to wait or substitute with another available model in stock. If you have urgent orders, feel free to email us at [email protected] to ensure your order reaches you on time.
Delays
Delivery dates are just estimated and are not guaranteed. Your order may arrive after the estimated arrival date for various reasons such as:
1. Delay due to weather conditions
2. Delivery is in suburban, rural areas
3. Carriers delay
4. Unavailability of products
5. Delays due to orders being placed on holiday/peak/discount periods
6. Delays due to problems with credit card authorization and verification.
*Some shoe boxes are unable to be double boxed if it too big for DHL/FEDEX shipping. These shoes will be shipped with air bags instead.