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Payments are non-refundable unless items are out of stock. 

Please confirm your order before purchasing as we do not allow cancellation of orders.

Please be informed that due to the nature of photography, lightings and/or colour calibration, the shade of the product(s) may not be similar as shown.

Whilst every possible efforts are made by supplier and our own Quality Control team to ensure that you receive the sneaker the way it is, there may be instances whereby minor anomalies are observed. (excess stitching, glue marks etc.)

Please note that some of the products are backorder items. Your backorder items will ship as soon as they become available.

By purchasing, you are deemed to have agreed to all aforementioned terms.


Should customer be unsatisfied with the shoe they receive, they could email us at [email protected] or whatsapp us at +6582209492 and request for an exchange or refund. 

Once product has been deemed to be of sell-able condition, refunds will be processed within 5 business days.

1. Products must be unworn, in the condition received and in the original boxing and/or packaging which must be unmarked and also in its original condition with all product tags attached.

2. Customers shall bear the cost of shipping back to Pandacrib’s choice of address. 

3. Refunds will be issued once product(s) are verified to have met the conditions of 1. 

4. HypePanda and its liasing factories reserves the rights to decline, withhold and void any/all refund(s) that do not meet our guidelines.

5. Returns must be received within 15 days from the date received.